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TRACK YOUR ORDER

Looking to track your order? When your order ships out, you will receive a shipping confirmation email from support@zoolase.com with your tracking number included in it. Read below on how to track.

Please note that due to the recent pandemic many of the orders may face delays and increased shipment times. This means that the 3 to 5 business day range could be more, anywhere from 10 - 12 business days or so. Rest assured, we're working tirelessly to fulfill all orders and we really appreciate your patience during this difficult time.

In case you have questions or concerns, or simply need a friend to talk to, don't hesitate to e-mail us at support@zoolase.com or call +1 (202) 968-2566. We are available Mon-Fri 9 am-5 pm EST.

1) Head on over to http://parcelsapp.com/en and paste in your tracking number provided via your e-mail.

Order Tracking Zincera

2) Click the 'Track Package' button and wait for the website to show tracking info. Scroll down on the website until you see more details regarding the package.

Zincera Order Tracking

In case there are no tracking updates available, please check again in a few days. Tracking may take a few days to start updating after a package has shipped. Have any questions? Contact us now!